Hubport product
Customer Care
Structured after-sales: returns, warranty and repairs, order and product reviews, ZNS messages — all tied to the customer profile.
Key features
What you get
Return requests
Receive, approve and follow each return request.
Warranty / repair
Warranty tickets, repair status and turnaround time.
Order reviews
Collect reviews after successful delivery.
Product reviews
Manage and display product reviews on the website.
ZNS messages
Send order updates and reminders via Zalo ZNS.
Quality tracking
Requests by status and resolution time.
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